Clare Featherstone
Practice Manager
Qualification
Contact Info
Clare Featherstone
Clare Featherstone is caring for kids dynamic Practice Manager with a passion for both patient satisfaction and empowering staff to be the best that they can be.
Clare Left her position as Operations Store Manager for a large chain pharmaceutical company in the North East of England in 2005 to embark on a new more relaxed lifestyle in Australia with her husband. They now have two beautiful girls and although they are Australian Citizens they like to spend their time doing all the usual tourist things – sight seeing, exploring the beaches and enjoying the wildlife.
Clare has 15 years of experience in Medical administration within a busy hospital setting, she most recently spent the last 2 years as Practice Manager for Dr Yeoh. Clare’s favourite part of this job is getting to know the families and making their visits to the clinic as enjoyable as possible.
Clare is excited for the opening of the new purpose built Caring for kids clinic, she was drawn in by the concept of having a ‘one stop shop’ for children and families. As a mum she knows how challenging it is to find specialist help for her children, and is fully aware of the limited services available and the wait times to access them.
The clinic is easily accessible by road and public transport and the new patient portal will make everything so much easier for busy parents giving them an alternative way to schedule appointments and communicate with the clinic.
I am looking forward to building positive relationships with the patients and their parents and also to bringing together an exceptional patient-focused reception team.